Account Manager

Remote

Full Time

Experienced

We are searching for a Account Manager to join our fun, fast-paced, growing team and take on full responsibility for converting sales leads into customers.

As an Account Manager, you’ll be directly responsible for the preservation and expansion of our customer base. You will work closely with the sales team to ensure that our company’s sales goals are met.

The ideal candidate will be experienced in sales with staffing for BPO, office support, IT, data entry, finance, marketing, and/or customer service roles. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach.

Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.

If you are a bright, energetic professional who is confident, outgoing, and relentlessly persistent in making things happen — this challenge is for you.

Responsibilities

Contact prospective customers by both telephone and email
Market Research to develop warm leads
Vet lead list for warm and cold leads
Identify prospects that fit the target demographic
Use product knowledge to showcase the solutions that our company can offer to prospects
Upsell additional products as the need arises
Use database, CRM, or other software to track progress with new prospects
Report weekly sales goals and objectives to regional leaders
Negotiate agreements and prices with customers
Respond to complaints and resolve issues to the customer’s satisfaction and maintain the company’s reputation
Maintain contact with existing clients to provide professional after-sales support, make sure they are satisfied, and request referrals

Why we think this job is great

Very competitive pay (plus bonuses & company benefits)
It’s a full-time 100% remote position where you’ll work from home
You’ll have the resources you need to learn, lead, and deliver results
You’ll work directly with our marketing team and executives who have over 25 years of experience and $7B in client solutions

Qualifications

5+ years of experience in sales with staffing for BPO, office support, IT, data entry, finance, marketing, and/or customer service roles.
Strong verbal and written communication skills
Ability to build and maintain relationships with potential clients
Knowledge of sales techniques and strategies
Strong problem-solving and negotiation skills
Time management and organizational skills
Ability to work independently and as part of a team
Flexibility and adaptability to change
Networking aptitude
Fearless attitude and a hunter mentality
Bachelor's degree in business or a related field

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Account Manager

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