NOC Engineer

Bonifacio Global City, Taguig City, Philippines
Full Time

Looking for an exciting career in telecom? Our client is looking for talented telco professionals to join our team.

We are looking for a high-energy NOC Engineer and superior troubleshooting expertise that will help & expand, maintain and troubleshoot a 24x7 Network Operations Center. In order to provide extraordinary solutions to our customers, we need to work with extraordinary people to create and deliver them, people like you.


Key Responsibilities:

  • Troubleshoots layer 1, layer 2 and layer 3 issues. Works with field engineers, other providers to achieve maximum network uptime and swift resolution of all issues
  • Perform network support, hardware configuration and validation of network related devices such as xDSL modems, network interface devices, Layer 2/Layer 3 switches, firewalls, routers, VoIP, and analog voice services will be required on a daily basis.
  • Evaluate network alarms and problem situations, resolving as required and escalating to other levels for resolution.
  • Work with other team members to resolve incidents and ensure timely resolution.
  • Process all service requests for new or modified services as they are required.
  • Monitor open trouble incidents and ensure timely resolution.
  • Monitor network components (routers, switches, and other items).
  • Identifies problem and risk areas and is able to advise management of actions required to mitigate their impact.
  • Notify management of major network outages and resolutions.
  • Other duties as assigned.



Why we think this job is great:

  • It’s a 100% remote or work-from-home setup
  • You’ll have clear goals and the resources you need to deliver. How you execute and deliver is up to you.




  • Degree in IT, Engineering, Computer science, Information Systems, or any related area of study with direct NOC experience
  • Experience with Infinera DTN-X Platforms and Ciena 6500 Family.
  • Experience supporting a network of systems.
  • Experience monitoring applications, servers, and routers located in multiple sites.
  • Strong problem-solving and troubleshooting skills are required. The ability to identify and analyze problems swiftly on Cisco equipment from layer 1 to layer 3 is absolutely key
  • Experience working in any Software-Defined - WAN (SD-WAN) is a plus
  • Knowledge of networking concepts and troubleshooting practices. Knowledge of TCP/IP, DNS, MPLS/VPLS, BGP, EIGRP, SNMP, and utilities such as ping, traceroute, mtr, and telnet.
  • Technical Expertise: Routing, Switching (Cisco, Meraki, Aruba, Fortinet, and Dell) & Wireless Meraki AP’s. 
  • Experience contacting network carriers to report circuit outages. 
  • Experience configuring and supporting Firewalls a plus
  • Excellent project management skills and strong ability to prioritize & customer-oriented
  • Cisco CCNA or higher.








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