Network Technician

Remote

Full Time

Experienced

Summary:

We are looking for a skilled Network Technician to support the operation and maintenance of telecommunications equipment in central offices. This is a remote role and is critical to ensuring reliable and efficient service delivery across both legacy infrastructure and next-generation technologies. The ideal candidate should have a strong technical background, solid troubleshooting skills, and a commitment to maintaining high service standards.

Key Responsibilities:

Technicians will provide remote support to on-site personnel during hardware installations, configurations, upgrades, and acceptance testing. They will guide field technicians or local staff through procedures as needed.
Operate, monitor, and maintain telecommunications systems remotely where possible, using centralized software tools and remote-access platforms.
Troubleshoot, analyze, and modify software programs used for network configuration and device control.
Perform network turn-up testing and resolve service issues across voice and data networks.
Maintain and support customer-designed networks to ensure optimal performance and reliability.
Work flexible hours, including evenings, weekends, holidays, and on-call shifts as required.

Requirements / Qualifications:

Reliable internet connection and remote work setup.
Availability to work non-standard hours as needed by the business.

Preferred Qualifications:

Associate degree in a related field or at least 2 years of relevant hands-on experience.
Experience with Fiber Optic technology.
A+ Certification.
Network+ Certification or equivalent knowledge in:

Networking Fundamentals
Network Implementations
Network Operations
Network Troubleshooting
Network Security

#LI-REMOTE

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Network Technician

Preferred Qualifications:

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