Customer Service Agent

Remote
Full Time
Mid Level

We’re looking for a customer service representative who is excited to work from home (100% remote), who will receive inbound and outbound calls, solve inquiries.  

As CSR you must be great and confident on the phone in order to answer concerns, gather info, and be able to clarify any questions. For this, you must be able to work under pressure, handle stress and follow directions, being able to always  reach the numbers.

As CSR you will:

Duties and Responsibilities:

  • Manage several amount of inbound/outbound calls in a professional manner.
  • Identify people’ needs, clarify information, research issues and provide solutions.
  • Gather and recollect information from the interested people in order to follow the flow of our process.

Qualifications:

  • Fluent in English
  • Available 40 hours per week starting immediately
  • Experience in an outbound call center, inside sales experience, or related sales experience
  • Adaptable and flexible, demonstrating abilities to work with process and information changes
  • Ability to work independently or as an active member of a team

Why we think this job is great:

  • It’s a remote full-time, 100% remote position where you’ll work from home
  • You’ll have clear goals and the resources you need to deliver. How you execute and deliver is up to you

About Us

Bold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the world’s leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less.

If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. We’re a 100% remote/virtual team environment where you can work from wherever you are.

 

#LI-REMOTE

 


 

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