NetSuite Project Coordinator

The NetSuite Project Coordinator plays a critical role in the successful implementation and ongoing maintenance of NetSuite within the organization. This role requires a strong understanding of NetSuite functionalities and project management principles to effectively coordinate and support various NetSuite-related projects.

Bold Business is a US-based leading global business processing outsourcing firm with over 25 years experience and $7B+ in client engagements. We enable small and publicly traded businesses to scale by providing global outsourcing talent services.

Key Responsibilities:

Project Coordination:

• Coordinate and manage all phases of NetSuite projects, including implementation, upgrades, customizations, and integrations.
• Develop and maintain project plans, timelines, and budgets.
• Track project progress, identify and mitigate risks, and ensure projects are delivered on time and within budget.
• Conduct regular project status meetings with stakeholders and document key decisions.

NetSuite Administration Support:

• Assist in the day-to-day administration of the NetSuite system, including user provisioning, data entry, and system maintenance.
• Troubleshoot and resolve basic user issues and system errors.
• Provide ongoing support to users on NetSuite functionalities and best practices.

User Training & Support:

• Develop and deliver user training materials and conduct training sessions on various NetSuite modules (e.g., Financials, Order Management, CRM).
• Create and maintain user documentation and support guides.
• Provide ongoing support to users through various channels (e.g., email, phone, in-person).

Data Management & Reporting:

• Assist in data migration and integration projects.
• Generate reports and dashboards within NetSuite to track key performance indicators (KPIs) and monitor system performance.
• Analyze data and identify areas for improvement within the NetSuite system.

Process Improvement:

• Identify and document business processes related to NetSuite.
• Analyze current processes and recommend improvements for increased efficiency and accuracy.
• Assist in the implementation of process changes within NetSuite.

Stay Updated:

• Stay current on the latest NetSuite updates, features, and best practices.
• Attend relevant training and certifications to enhance NetSuite expertise.

Qualifications:

• Excellent Communication: Strong verbal and written English.
• Education: Bachelor's degree in Business, IT, or related field.
• Experience: Experience as a NetSuite Project Coordinator or relevant role.
• NetSuite Expertise: Strong understanding of NetSuite Financials, Order Management, CRM, and Inventory.
• Technical Skills: Experience with SuiteFlow, scripting, and integrations (preferred).
• Project Management: Proven skills in planning, execution, and monitoring.
• Familiarity with ProjectSpec and Cap Worksheets is ideal but not a strict requirement.
• Communication & Interpersonal: Excellent communication, interpersonal, and problem-solving abilities.
• Analytical Skills: Strong analytical and data analysis skills.
• Teamwork: Ability to work independently and collaboratively.
• Detail-Oriented: Focus on accuracy and quality.
• Technical Setup: Own a PC/laptop and have a stable internet connection (min. 20 Mbps).