Voice Data Enrichment Agent

Job Summary:

We are seeking a highly detail-oriented and organized individual to join our team as a Data Enrichment Associate. This position will be responsible for accurately entering and maintaining provider credentialing data into our electronic database.

As a Voice Data Enrichment Agent, you will be joining our Data Enrichment team to support the execution of licensing in the healthcare field for our clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.

Key Responsibilities:

• Involved with voice and non-voice processes.
• Manage either inbound/outbound calls in a professional manner.
• Verifying information provided to our client by 3rd party entities by using online databases to cross-check information 
• Entering information found on online databases into our databases
• Conducting internal, or online, research into verifications
• Purchase primary source verifications from third parties
• Highlighting issues or negative trends to managers to address areas for improvements in business processes
• Attending team check-ins and training as needed 
• Updating providers' licenses on our database
• Track and follow up on enrollment requests, ensuring provider numbers are established and linked to the appropriate group entity
• Assists with a variety of special projects such as CAQH etc.
• Performs other duties as assigned

Why we think this job is great:

• It’s a 100% remote position where you’ll work from home
• You’ll have the resources you need to learn, lead, and deliver results

Qualifications:

• Willing to work on both, voice and non-voice processes.
• Excellent command of the English language
• Great written and verbal communication skills
• Attention to detail and accuracy
• Able to support a Work from Home setup
• Own PC/laptop (Minimum of i3 processor, 4 gig RAM)
• Internet speed no lower than 15 Mbps download, 10 Mbps upload

About Us

Bold Business is a remote-first, global outsourced-solutions company with over $7B in service solutions over the past 25 years. Our international team helps the world’s leading companies transform their ideas into bold impacts. From Fortune 500 organizations looking to reduce operational costs by 40%-60% to fast-growth startups looking to scale, we work behind the scenes and empower companies to do more for less.

If you like to move fast and have a bias for action, you’ll fit right into our fast-paced, results-based environment. We’re a 100% remote/virtual team environment where you can work from wherever you are.

#LI-REMOTE