Data Entry Agent

Mid Level

As a Data Enrichment Associate, you will join our Data Enrichment team to support the execution of credentialing contracts with multiple clients. You'll be handling exceptions to an automated process by researching providers' credentials that our automated tools could not solve and reaching out to stakeholders for missing information. You'll be held to a high quality of work standard and will be a contributor to the quality control process. You will work both within our internal system as well as perform phone outreach to practitioners and healthcare administrators. Your roles and responsibilities as Data Enrichment Associate include but is not limited to: 

  • Verifying information provided to our client by 3rd party entities by using online databases to cross-check information 
  • Responsible for reviewing and completing Data Enrichment Tasks as defined and trained by the client
  • Primary work is data entry of product comparison conducted using Client-provided forms and systems through product research (Specific tasks to be conveyed during training). 
  • Responsible for timely and quality execution of tasks
  • Entering information found on online databases into our databases
  • Conducting internal, or online, research into verifications
  • Purchase primary source verifications from third parties
  • Highlighting issues or negative trends to managers to address areas for improvements in business processes
  • Attending team check-ins and training as needed 
  • Updating providers' licenses on our database
  • Track and follow up on enrollment requests, ensuring provider numbers are established and linked to the appropriate group entity
  • Learn and retain details on specific application requirements including prerequisites, forms required, form completion requirements, supporting documentation (DEA, CV, etc.), and regulations
  • Assists with a variety of special projects such as CAQH etc.
  • Performs other duties as assigned


  • Excellent command of the English language
  • Great written and verbal communication skills
  • Attention to detail and accuracy
  • Able to support a Work from Home setup
  • Own PC/laptop (Minimum of i3 processor, 4 gig RAM)
  • Internet speed no lower than 15 Mbps download, 10 Mbps upload



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